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From Small Talk to Big Impact: Coaching Conversations that Inspire Growth
Key takeaways from this session:
Your words matter, consider them wisely.
The language used in conversations, particularly those between managers and employees, can have a significant impact on an individual's well-being, motivation, and overall experience in the workplace.
Shift conversations from transactional to transformational.
It's important to shift from conversations that only focus on tasks and directives. Transformational conversations are those that help you understand an individual's motivations, values, and aspirations.
Get to know the human, beyond work.
Effective leaders and managers make an effort to understand their team members as individuals, going beyond their job roles to learn about their interests, challenges, and goals outside of work.
Use coaching as a communication tool.
Coaching is not just for professional coaches; it's a valuable communication tool for everyone. It involves asking insightful questions, actively listening to understand perspectives, and building trust to unlock potential and improve performance.
Cultivate a coaching mindset.
This is essential for creating a positive and empowering workplace culture. This mindset emphasises empathy, trust, and support, enabling individuals to thrive and reach their full potential.
A culture of coaching builds trust and drives performance.
Organisations that have a culture of coaching are places where authentic leaders and managers help people to grow, thrive, and perform through effective conversations, honest feedback underpinned by trust.
Meet the speaker
Jo Wright, Co-Founder, Coaching Culture Ltd
Jo Wright is the Co-founder of Coaching Culture Ltd, founder of Jo Wright Speaker & Coach Ltd, and bestselling author of “No More Sh*t Managers: Seven Steps to a Coaching Culture.” With over 30 years experience in a breadth of leadership and management roles in blue-chip organisations, Jo is a cultural change champion and a professionally accredited Coach, who firmly believes that being coached changed her life. She is now a passionate advocate of the impact of coaching, and is on a mission to help as many organisations, teams and individuals to think differently through the power of coaching.