HowNow Logo-Mar-14-2023-05-02-06-2344-PM

      One Month.

      300+ Roles.

      99% Activation.


      How Hotelplan reimagined L&D - and built a skills-first future with HowNow.

      Hotelplan - Playbook Image - April 2025 (2)

      A new platform wasn’t the goal. Changing how people learn, grow and lead was.


      Hotelplan weren’t just looking for another tool - they were rethinking how their people grow, build skills, and shape their careers.

      Spoiler alert - it worked!

      From securing leadership buy-in, to shifting mindsets around skills tracking, this playbook deep-dives into Hotelplan's award-winning Best Technology-Based Onboarding Programme

      “We wanted something that didn’t just meet a need but actually made learning a part of how we work and shifted the business to a skills-based approach that developed skills for today and for the future.”

      Nicky Lyle, HR Director, Hotelplan

      Get the full story - straight from the people who made it happen! The team shares insights and practical lessons they learned along the way to achieve real business impact. 

      Learn more about:  

      ✓  The art of getting buy-in (and buzz) from the top 

      ✓  Skills-first learning made real (yes, with AI!) 

       Tactics and lessons you can 'borrow' for your own rollout

      ✓  How to make L&D business-critical strategy, not a side project

      “We chose HowNow because we’re not just investing in learning - we’re shaping a culture of continuous growth that’s powered by smart, connected technology."

       

      Craig Randell, Group IT Director, Hotelplan